Best and Worst Customer Service Experiences

We all have stories of what our best and worst customer service experiences are. For some of you, this experience will make you a loyal customer for life or make sure that you never use that company again. Below are two experiences that come to mind for me. Worst Our...

5 Tips for Crowdfunding

Have you heard of Kickstarter, Gofundme and Indiegogo? These sites are a part of the rapidly growing wave of crowd-funding sites and could be a great tool for you to aid in funding your business idea. Crowd-funding is one of the latest options to consider when funding...

5 Tips to Get Started with Instagram

Instagram has been around for a while but its popularity has been gaining a lot of momentum this year. Instagram is an online photo-sharing, video-sharing and social networking service that enables its users to take pictures and videos, and apply a variety of digital...

5 Tips for Communicating With Customers

I recently visited my local wireless provider store.  Why you ask?  Ok, so you probably don’t care, but humor me.  My newly set up auto-bill was not auto-billing.  I was delinquent!  Boo.  So, I called the 1-800 number and after 15 minutes of screaming at the...

A Tale of Two Bosses: The Leader vs The Manager

 “It was the best of times, it was the worst of times, it was the age of ………uh, accounting and stuff.”  So after we had our third baby last year (no, we are not farmers), we decided it was time for the wife quit her full time job and find part time work, so she...